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Extreme Networks ExtremeWorks OnSite - Extended Service - 1 Year - Service - On-site - Maintenance - Parts & Labor

Category Services
7161692

Extreme Networks ExtremeWorks OnSite - Extended Service - 1 Year - Service - On-site - Maintenance - Parts & Labor

Item Code: 7161692
Category Services
Compare

Extreme Networks ExtremeWorks OnSite - Extended Service - 1 Year - Service - On-site - Maintenance - Parts & Labor

Category Services
7161692

Extreme Networks ExtremeWorks OnSite - Extended Service - 1 Year - Service - On-site - Maintenance - Parts & Labor

Item Code: 7161692
Category Services
Compare

Description

Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.


Specifications

UNSPSC Code

81111805

Brand

Own Brand

Category

Services

Product Type

Service

Provided Support

Phone Support

Service Characteristic

Parts & Labor

Service Duration

1 Year

Service Location

On-Site

Service Main Type

Maintenance

Service Response Time

Next Business Day - Parts and Labor

Service Type

Maintenance

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