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Own Brand

Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service - 1 Year - Service - Service Depot - Exchange - Electronic and Physical

Category Services
7149313
Own Brand

Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service - 1 Year - Service - Service Depot - Exchange - Electronic and Physical

Item Code: 7149313
Category Services
Add to quick list
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Own Brand

Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service - 1 Year - Service - Service Depot - Exchange - Electronic and Physical

Category Services
7149313
Own Brand

Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) - Extended Service - 1 Year - Service - Service Depot - Exchange - Electronic and Physical

Item Code: 7149313
Category Services
Add to quick list
Compare

Description

Premier Support from Extreme Networks, is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels.

Extreme Networks AHR Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part for arrival within the response time specified for the service level purchased, subject to the conditions defined herein.

Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.

Specifications

UNSPSC Code

81111805

Brand

Own Brand

Category

Services

Product Type

Service

Provided Support

Phone Support

Service Duration

1 Year

Service Location

Service Depot

Service Main Type

Exchange

Service Response Time

Next Business Day - Advance Parts Replacement

Service Sub Type

Electronic and Physical

Service Type

Exchange

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