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Own Brand

Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year / 4 Incident - Service - 24 x 7 x 15 Minute - Technical

Category Services
7146695
Own Brand

Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year / 4 Incident - Service - 24 x 7 x 15 Minute - Technical

Item Code: 7146695
Category Services
Add to quick list
Compare
Own Brand

Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year / 4 Incident - Service - 24 x 7 x 15 Minute - Technical

Category Services
7146695
Own Brand

Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - 1 Year / 4 Incident - Service - 24 x 7 x 15 Minute - Technical

Item Code: 7146695
Category Services
Add to quick list
Compare

Description

Premier Support from Extreme Networks is a proactive, high touch post sale support service that assists customers in supporting their Extreme Networks products and network. All resources and deliverables are designed to manage your day-to-day technical needs, provide analysis and recommendations while building strong customer relationships, all focused on keeping your network performing at optimum levels.

Extreme Networks Software and GTAC Service offering provides technical support, update and/or upgrade support, for Covered Products (as defined herein)

Extreme service offerings further grant customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask productrelated questions and receive assistance for Extreme Networks hardware and Operational Software.

Specifications

UNSPSC Code

81111805

Brand

Own Brand

Category

Services

Product Type

Service

Provided Support

Phone Support

Service Description

24x7x15 Minute

Service Duration

1 Year / 4 Incident

Service Main Type

Technical

Service Response Time

15 Minute - Phone Support

Service Type

Technical

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